Warranty. Warranty. Most Cricket devices carry a one-year manufacturer's warranty from the date of purchase. However, certain Cricket-branded phones offer the Cricket Two-Year Worry Free Warranty. Refurbished wireless devices carry a 90-day manufacturer's warranty from the date of purchase. Please review the warranty information provided by the manufacturer of your device for more info.
If you are enrolled in Cricket Protect Insurance, and you can submit proof that you have purchased and maintain a separate extended warranty, the premium for Cricket Protect Insurance will be reduced by $1.00. To purchase separately, please call 1-800-274-2538. Screen Repair: $29 deductible applies. For Cricket Protect only, each screen repair will be accounted for in your claim limit.
If you have Cricket Protect, it's quick and easy to file a claim. Claims that are approved by 7 pm ET will be shipped, and in most cases, delivered the next business day. You'll be up and running again with a replacement device in no time!
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Cricket Wireless Return Policy Cricket provides a 7-day return policy for qualifying devices. See below for details. If you received your order more than 7 days ago, you may be eligible for a warranty claim. See our warranty policy page for more information.
Check your Apple warranty status. Enter a serial number to review your eligibility for support and extended coverage.
Cricket is not currently listed by Apple as a carrier that offers compatible service plans: Apple Watch - Carriers - Apple I suggest that you contact Cricket to ask about their plans for supporting Apple Watch Series 3 (GPS + Cellular).